Terms and conditions of FreeAndSingle

FreeAndSingle is a member of the Cupid Partners Network. The Cupid Partners Network is the white label dating division of Cupid plc. dating.youngfreeandsingle.com provides an online introduction and dating service powered by Cupid plc (the "Service") through the dating.youngfreeandsingle.com website. The Terms and Conditions of Membership sets out the terms under which the Service is provided to you. By registering with dating.youngfreeandsingle.com ("FreeAndSingle") you become a member of the Service (a "Member").
The Service is being provided to you under the terms and conditions of this agreement and any operating rules, policies, and procedures as currently published on the website by FreeAndSingle. We reserve the right to change the terms and conditions of this agreement, change the Site (including discontinuing any content on or feature of the site) or change any fees or charges for using the Site at any time. By using the Service, you agree to be bound by all of the terms and conditions of this agreement. If you do not accept all of these terms and conditions, do not continue to use the Service 

To be eligible to use the Service, you must be over 18 years of age. You must provide certain current, complete, and accurate information about yourself at registration and maintain and update such registration information ("Registration Data") so that such information remains current, complete and accurate. FreeAndSingle may refuse to offer its Service to anyone without the need to give any reason and may change its criteria for Membership at any time. FreeAndSingle will notify you if you have been accepted and registered as a Member. If any Registration Data that you provide is untrue, inaccurate, not current or incomplete, FreeAndSingle retains the right to terminate your Membership immediately. 

Access to and use of the Service is through a combination of Screenname and Password. You are responsible for ensuring that you maintain the confidentiality of your Screenname and Password and you must not permit any third party to use the Service on your behalf. You agree to immediately notify FreeAndSingle of any unauthorised use of the Service through your account or any other breach of security known to you. 

FreeAndSingle reserves the right, without liability, to modify or discontinue any part of the Service, temporarily or permanently. FreeAndSingle will give you the maximum amount of notice of such modification or discontinuance as is practicable in the circumstances. Notice of any changes to the service will be made by posting the changes on this website. 

FreeAndSingle may change the terms and conditions from time to time. FreeAndSingle will post the amended terms and conditions on the dating.youngfreeandsingle.com website upon any such change. The amendments automatically become effective immediately after they are initially posted on this website and any use of the Service occurring after such date is subject to the amendments. Your continued use of the Service after the posting of the amended terms and conditions on the website constitutes your acknowledgement of the terms and conditions and its modifications and agreement to abide by and be bound by the agreement, as amended. The terms and conditions of this agreement may not otherwise be amended, except in writing signed by both parties. 

Content presented to you as part of the Service ("Content") is protected by copyright, trademarks, service marks, patents or other proprietary agreements and laws and you are only permitted to use this Content as expressly authorised by FreeAndSingle. These terms and conditions do not transfer any right, title, or interest in the Service or the Content to you and you may not copy, reproduce, distribute, or create derivative works from this Content without expressly being authorised to do so by FreeAndSingle. You hereby irrevocably grant to all such rights in any content that you place on this website as shall be necessary for to provide the Service to its Members. 

We want to be very clear about what we do with the information we gather from you. This is explained below. Sometimes our web site may include a link to another site which is outwith our control, and is therefore not covered by our privacy policy. While we make reasonable efforts to ensure that any links are properly managed and associated companies have a reasonable and consistent Privacy Policy we cannot guarantee what they may do when you use their web site. 
a. Your Information 
We will respect your personal information and comply with all applicable UK Data Protection legislation and rules currently in force. We will use any information provided by you to us to constantly monitor and improve the Services to you and for marketing purposes. We may also use such information to send you specific emails or other related messages which, in our opinion, may be of interest to you in accordance with our Privacy Policy. 
b. What information does Cupid plc collect? 
Registration: When you register with any of our sites, we collect certain data, such as your contact details and demographic information. When Using the Site: We will keep a record of which areas of the site you are interested in. We also monitor user traffic patterns and Site use. Competitions and special offers: We may ask you specific questions when you take part in any promotions. If we do, we will keep a record of your answers. 
c. What does Cupid plc do with this information? We may use your information in the following ways:
  • to send you information on products or services offered by our company which we think you may be interested in
  • to notify you about changes to the functionality of our web site
  • to monitor your use of our web site in order to track the volume of traffic on particular pages
  • to share aggregated statistics relating to use of our web site with third parties such as our marketing and business partners
  • to let you know about our service and those products and services of other companies we work with.
    • We may also contact you by post, fax, email or telephone. We may pass the information we collect about you to other members of our group, including companies with which we have joint ventures or strategic alliances. We may also pass your information to carefully selected companies we work with who will use your information for marketing and advertising products and services which may be of interest to you. As we continue to develop our business, we might sell or buy assets. In such transactions, the information we have collected about you will generally be one of the transferred business assets. Also in the unlikely event that Cupid plc or its assets are acquired, this information will also be one of the transferred assets. 
      d. What about "cookies"?

      "Cookies" are small pieces of information that are stored on your computer's hard drive by your browser. These allow Cupid plc to store your personal information, which we need in order to provide you with the Service. It also allows us to provide features to make your use of any Cupid plc sites easier. You may set your browser software to reject cookies, but if you do you will not be able to use all of the features of the Services. If you wish to block cookies, please follow the relevant link below for instructions. Take care to ensure that the instructions you select match the type and version of your browser software. 
      For Netscape Navigator 3:
      For Internet Explorer 3:
      For Netscape 4:
      For Internet Explorer 4:
      For Internet Explorer 5 (and greater):
      For Netscape 6 (and greater):
      e. Cupid Mail 

      Cupid Mail is our regular members only e-mail offering exclusive discounts and deals as well as a number of reward opportunities for our members. By checking the appropriate box on the new account registration form you consent to receive compatible matches, tips, announcements and special offers from FreeAndSingle and selected partners from address datingsupport@cupid.com to the e-mail address which you have provided. Should you wish to unsubscribe or reduce the number of e-mails you receive from us you can alter your preferences by visiting the 'My Account' section of this website and select the emails you dont want to receive by ticking the corresponding checkboxes. Also you can unsubscribe from a specific email by using the unsubscribe link from the email you don't want to receive any longer. 

      You are solely responsible for the actions of anyone using any Screenname provided to you and the content of your transmissions through the Service. You agree to abide by all applicable laws and regulations in your use of the Service including, without limitation, the Data Protection Act 1998. You agree not to impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity. You agree not to use the Service for illegal or immoral purposes and to comply with all regulations, policies and procedures of networks connected to the Service. You agree not to publish, post, promote or otherwise transmit through the Service any unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, hateful, racially, ethnically or otherwise objectionable material of any kind or nature. You agree not to transmit or post any material that is defamatory, libellous or slanderous or that encourages conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate any applicable laws or regulations. You agree not to publish, post or promote any telephone number, e-mail address or website address in your profile on the site belonging to you or any 3rd party. Under the terms and conditions of this agreement you agree not to engage in surveys, contests, chain letters or post or transmit "junk mail", "spam", "chain letters", or unsolicited mass distribution of e-mail. You agree not to use the Service to promote another service, site and/or business or solicit other Members' business or buy or sell products and/or services. FreeAndSingle does not endorse the content of any Member postings or data nor assumes any responsibility for any threatening, libellous, obscene, harassing or offensive material contained in such materials, or any crime facilitated by use of this website. Under these terms and conditions you agree not to upload or distribute in any way files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer. You agree not to interfere or disrupt networks connected to the Service. Under these terms and conditions you must not use any device, software or routine to attempt to interfere with the proper functioning of this website. Under these terms and conditions, you agree not to take any action that imposes an unreasonable or disproportionately large load on FreeAndSingle's infrastructure. In the event that you post or make accessible communications or other materials that infringe the copyright of a third party, FreeAndSingle may immediately terminate your access to the Service. FreeAndSingle may, at its sole discretion, immediately terminate your access to the Service should your conduct fail to conform with any provision of this Membership Agreement. You acknowledge and accept that any details posted by you on the Service will be displayed on this website and will therefore be accessible by other Members. FreeAndSingle has no control over the quality, compatibility or safety of the Members; or of the truthfulness, accuracy or completeness of any posting on this website. Because FreeAndSingle does not review the substance of the postings on this website, you must be careful in dealing with other Members to recognise the possibility that other Members' information may, despite the prohibitions set out in these terms and conditions, be inaccurate or deceptive. 

      We cannot offer affiliate programs to individuals/companies or websites which take payments from customers for the provision of services of a sexual nature. 

      We cannot offer affiliate programs to individuals/companies or websites which promote websites that take payments from customers for the provision of services of a sexual nature. 

      We cannot offer affiliate programs to individuals/companies or websites which contain illegal photographic material or illegal content. 

      FreeAndSingle does not guarantee that the Service will be uninterrupted, timely, secure, or error free. Because FreeAndSingle is not involved in Member-to-Member dealings FreeAndSingle makes no warranty regarding the results that may be obtained from the use of the Service, the suitability of any dates or the accuracy or reliability of any content or information obtained through the Service. 

      FreeAndSingle reserves the right to establish a limit on the amount of computer storage a Member may use through the Service. FreeAndSingle assumes no responsibility for the deletion of or failure of the Service to store transmissions, data or posting. 

      FreeAndSingle does not accept liability for any damages for loss of profits, use, data or other intangible property or any indirect, incidental or consequential damages, resulting from the use or the inability to use the Service or resulting from unauthorised access to, deletion or alteration of transmissions or data or failure of the Service to store transmissions or data. FreeAndSingle does not accept responsibility for the security or content of any information which members supply through the site and will not be liable for the content of any communications or messages received by you from any other Member. FreeAndSingle's liability to you in any circumstances is limited to the amount of fees or commissions collected by FreeAndSingle from you. You agree to indemnify, defend and hold FreeAndSingle, its parents, subsidiaries, affiliates, officers and employees harmless from and against all liabilities, claims and expenses that may arise from any breach of these terms and conditions by you. This indemnity shall be applicable without regard to the negligence of any party. We do not exclude or limit any liability for death or personal injury due to our negligence. 

      You may terminate your Membership at any time with immediate effect by serving written or electronic notice on FreeAndSingle. Should you object to any provision of the terms and conditions or any subsequent modifications, your only recourse is to immediately terminate use of the Service and notify of termination. FreeAndSingle may terminate your Membership at any time by serving 1 day's notice of termination on you, or immediately if you have breached these terms and conditions. Upon termination of the Service, your right to use the Service immediately ceases and you acknowledge and agree that FreeAndSingle may immediately delete the files in your account, bar any further access to such files or the Service. Upon termination of this Service, you are not entitled to a refund of any fees paid to FreeAndSingle. FreeAndSingle shall not be liable to you or any third party for termination of your Membership in accordance with these terms and conditions. 

      You can contact about any problems or questions with this Web Site at datingsupport@cupid.com. We reserve the right not to respond to any membership queries that do not include your screenname and the name of the website you are registered with. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English Courts. These terms and conditions and any modifications hereto constitute the entire agreement between the parties with regard to the subject matter hereof and supersede all prior understandings and agreements, whether written or oral, as to such subject matter (except for fraudulent misrepresentations). You agree that FreeAndSingle has the right to assign or sub-contract any or all of its obligations under these terms and conditions. You shall not, without FreeAndSingle's prior written consent, assign these terms and conditions. 

      SpeedDater Events The SpeedDater Guarantee

      As part of your membership we will inform you via the Site about SpeedDater events. The price of attending a SpeedDater event will be confirmed on the Site. If you do not meet someone you would like to see again at the first SpeedDater event you attend you can come to another SpeedDater event free of charge (the "SpeedDater Guarantee"). We will base our decision that you would like to see someone again on the basis that you have ticked the box on the sheet you are given at the SpeedDater event. The SpeedDater Guarantee remains valid for three months from the date of the original event.

      Should you qualify for the SpeedDater Guarantee you will not be entitled to free tickets for events that you have already booked and paid for and no refund will be offered for that event. If you qualify for the SpeedDater Guarantee on a ticket that you bought for a discounted price, you must, in order to obtain the benefit of the SpeedDater Guarantee, pay the difference between the discounted ticket price and the full price of the ticket for the event you wish to attend. You are limited to one free ticket per paid for ticket. To qualify for the SpeedDater Guarantee you must take part in the whole event. If you leave early or choose not to take part you do not qualify.

      The SpeedDater Guarantee does not apply to special events such as days and evenings out (punting, walks, wine tasting, bowling etc) or to SpeedDater Lock and Key Parties or SpeedDater Balls. At Elite and Super Elite events the value of the SpeedDater Guarantee is limited to the value of a ticket to a normal speed dating event (not exceeding £26). The SpeedDater Guarantee does not apply to complimentary tickets.

      Cancellation of SpeedDater Events

      When you book a SpeedDater event, you must supply a daytime telephone number or mobile phone number.

      If you want to change the event you attend, provided you let us know a minimum of five working days before the event, we will move you to another event free of charge or refund you less a £7 per ticket administration charge. Between 1 and 5 working days before an event no refunds are possible, however, we will move you to another event for a £5 per ticket administration fee.

      If you let us know less than 24 hours before an event you can send a friend of the same sex in your place for no additional charge. We cannot move you to another event with less than 1 working day's notice. However, do please let us know if you are unable to attend, for whatever reason, as imbalanced numbers spoil our events for other people attending. For logistical reasons we are not able to refund any New Years Eve tickets (with or without hotel accommodation) although you can send someone in your place provided you contact us at least 24 hours in advance.

      To move to a different event or send a friend in your place please call us during office hours (10am-6pm Monday to Friday) on 0845 838 5600 (local call rate) or use this link. All requests for refunds must be in writing and use this link.

      Each of our events are based on a minimum number of attendees and we reserve the right to cancel an event if such numbers are not reached. You will then have the choice of booking an alternative event with us at the appropriate additional cost or reduction (depending on the cost of the event), or a full refund.

      Cancellation of SpeedDater Events by us in exceptional circumstances

      Cancellation may be necessary in exceptional circumstances and we reserve the right in our absolute discretion to cancel your event. If this occurs: (i) we will use reasonable endeavours to contact you, but will not be liable for any transportation or other costs incurred by people who arrive at a cancelled event; (ii) you will be offered an alternative event of comparable standard (if available) together with a refund of any price difference or a full and prompt refund of all monies you have paid. Circumstances outside of our control include but are not limited to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions. If cancellation or curtailment of your event occurs as a result of circumstances beyond our control, the consequences of which could not have been avoided even with all due care, we will not pay any compensation, nor be responsible for any costs or expenses incurred by you as a result.

      Meet new people

      By booking a SpeedDater event you are registering your acceptance of these terms and conditions. You represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by all of the terms and conditions. We reserve the right to invite media to attend events. As a registered participant of a SpeedDater event you understand that we offer an opportunity for meeting new people but cannot guarantee that any participant will successfully match with another participant. We also do not guarantee that any successful match between two participants at one of our events will lead to a successful date subsequently.

      Dating people you meet

      We aim to give single people a chance to meet one another in a safe and relaxed environment. However, we are not a matchmaking service and do not verify the personal details of those participating in our events. It is up to you to verify personal information to your own satisfaction and we recommend that you do so. Please approach any contact with participants at one of our events with the same caution you would undertake when meeting other people you do not know.

      By registering for a SpeedDater event you agree that neither ED nor our associates are liable for any damages, direct or indirect, that may arise from using our services unless resulting from our breach of contract or negligence. This includes any damages, without limitation, arising out of communicating with other participants registered with us.

      Venue and timing changes of SpeedDater Events

      ED reserves the right to change venue and timings of events. We will attempt to give you as much notice as possible prior to any change.